Shipping policy
Shipping Within United States
You will receive a tracking number to the email provided within 2 business days. Please allow between 5-8 business days for your order to arrive. If more than 10 days have passed, please email us at help@sliplo.com to review the status of your order.
International Shipping
SLiPLO is shipped world wide via DHL Express International which provides reliable shipping at an economical price point. Average delivery time is around 7-14 days.
There could be additional delays due to custom clearance.
Import & Duties
Please note that the buyer is responsible for paying any additional costs such as duties, taxes, and customs clearance fees.
These charges can vary widely and are often based on the price and type of item, package weight and dimensions, origin country, and the taxes, duties, and fees of the destination country.
It’s impossible for SLiPLO to predict which of these fees, if any, will be applied, and therefore there is not way for us to calculate or collect these fees or taxes at the time of your order.
SLiPLO isn’t responsible for any additional charges that may apply after a purchase is completed on SLiPLO.
If your package is subject to customs fees, your package may be held at your local customs office. They will generally contact you via the phone number or email you provide on your order.
You should also check your orders tracking and reach out to your carrier once the product arrives at your local customs. You can also contact your local customs office to find out your next steps as you may need to pay additional charges.